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Refund / Cancellation Policy

Returns & Cancellations Policy

Our policy at BFYmarket.com.com is to ensure that our customer is completely satisfied. If you are not 100% satisfied with your purchase we will gladly accept the return of packages within 15days of the sale date and will issue a full refund minus the shipping charges. All we ask that the product to be returned unused and in the same condition as you received it, in its original box, tags and packaging. BFYmarket.com reserves the right to reject any return request if the product package is opened or the product looks used.

There are some products that we cannot take back if the company seal while packaging has been opened. This is for hygiene reasons. Example - inner wear, breast pumps, nipples or teats, baby food etc. Also some other products which we cannot take back is Computer based Tutorials.

Conditions for return:
● Please notify us of receipt of a Damaged / Defective product within maximum 24 hours of delivery.
● Products/Items should be UNUSED.
● Products should be returned in their original packaging along with the original price tags, labels and invoices.
● It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit. In case the product received is the incorrect product
In this case we would refund 100% of the product cost if intimated immediately or within 24 hours on receipt of the product. We urge you not to accept a product in this case. We will also bear the return shipping for any incorrect product delivered. Return method & payment
● We urge our customers not to accept an incorrect product, we will also bear the return shipping for any incorrect product delivered.
● For all other products, we will refund 95% of the product cost in case the customer has availed our free shipping facility. In case the customer has not availed the free shipping facility, the actual shipping charge will be deducted and the rest of the product cost will be refunded to the customer.
● For all refunds we will refund the amount to same mode of payment as used during checkout. Refunds for cash on delivery are not possible. We urge customers to inspect goods before they accept it in this case.
● The refund will be happen within 15 days of receipt and inspection of the goods, if you don’t receive refund within the above mentioned time frame, you are requested to write a mail on info@BFYmarket.com.com or speak with our customer care on +91 09323506751.

Cancellations
If the customer chooses to cancel the order before the product is shipped, he will be entitled to a 100% refund. Incase the product is shipped then the policy as mentioned above will be applicable.

Please contact us on
info@BFYmarket.com.com or speak with customer care on +91 09323506751 for any doubts and concerns.